military HOUSING DIVISION
As of October 1, 2007, all homes have been privatized. If you are a current resident aboard Cherry Point Air Station, please direct all inquiries to the appropriate community manager for your assigned residence. Visit the Hunt Military Communities (HMC) website at https://www.cherrypointfamilyhousing.com/ for more information.
For Questions regarding the Air Station Order 11101.18E which governs Military Housing on board MCAS Cherry Point, please go here: Air Station Order 11101.18E
For application inquiries please contact the Military Housing Office at (252) 466-3602 or (252) 466-2071.
For waitlist inquiries please contact Hunt Military Communities (HMC) Leasing Office at (252) 501-2511, Select Option #3.
military HOUSING OFFICE / HOUSING REFERRAL OFFICE
Hours of Operation: 7:30 a.m. - 4 p.m., Monday - Wednesday & Friday
9 a.m. - 4 p.m., Thursdays
Address: Building 496, Madison Drive, MCAS Cherry Point, NC 28533
Email: chpt.fac.housing.smb@usmc.mil
housing APPLICATION
You will need:
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Copy of your PCS Orders -or- Web Orders.
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For service members other than Marines, additional documents must be provided:
Leave & Earnings Statement (LES)
Dependency Data Form
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Completed/Signed Housing Application (Please complete all highlighted fields and use EDIPI in lieu of SSN.)
If you are intending on sending Personal Identifiable Information (PII) please email the chpt.fac.housing.smb@usmc.mil and someone from the Military Housing Office will contact you to provide an email address where you can send your documents encrypted.
You may submit all forms via email or submit in person at the Military Housing Office, Building 496 Madison Drive.
Service member's spouse may apply on behalf of the service member, with a Special Power-of-Attorney (SPOA). You may use either a SPOA by notary public or SPOA by legal Officer. SPOA Notary Public or PPV SPOA legal Officer
ADVANCE APPLICATION. Advance Applications are placed on the inbound wait list until 30 days prior to your Estimated Departure Date (EDD) as dated on your orders.
APPLICATION FORMS DEFINED:
Housing Application form 1746: Self-explanatory, please complete the highlighted sections. Directions are located within the application. If you have questions please contact our office.
Application Addendum Checklist:
Air Station Order 11101.18E is the order governing Military Housing on board MCAS Cherry Point, you may review it directly from the Cherry Point website. We recommend you familiarize yourself and family with it. The lease term, as determined by the PPV Partner, is the minimum occupancy requirement. When you move out you are required to give a minimum of a 30 day notice. Moving into Military Housing is not a valid reason to break a local civilian lease. Please initial all blocks on this page and sign and date.
Plain Language Brief Acknowledgment. The Plain Language Brief (PLB) provides an overview of all rights and responsibilities associated with tenancy of the housing unit. You will receive the PLB upon referral to privatized housing and be provided an overview of the document at your scheduled move in. You may also review it directly from the Cherry Point website.
Privacy Act Release. We do share your personal information with Hunt Military Communities, therefore we require you to sign a release. Please print, sign and date this form.
Registered Sex Offender Disclosure. We are required to know if anybody you intend to live in your home has ever been convicted of a sexual offense. Please review each statement and print, sign and date this form. Please be aware, we run the names of any household member fourteen years and over through the National Registry.
Pet Registration Addendum. MCAS Cherry Point is very proactive in your safety and based on the aforementioned ASO 11101.18E, we require all pets coming into housing be microchipped and current on rabies vaccination. If you do not own a pet, this document is still required to be completed. Please answer, print, sign and date this form.
PETS
If you have pets (limit of two domestic animals) you are required to provide Vaccination and Microchip Certificates for each pet to your community center.
Supporting documentation required within ten days of occupancy:
- Proof of Registration from the MCAS Veterinary Clinic
- Proof of Vaccination
- Proof of Functioning Microchip Identification Device
*MCAS Cherry Point Veterinary Clinic: (252) 466-2409
The Marine Corps policy on the control of domestic animals aboard Marine Corps Installations prohibits certain breeds. It is HIGHLY RECOMMENDED all pet owners become familiarized with ASO 10570.1U and MCO P11000.22 CH6, Domestic Animal Control. Download MCO P11000.22
SEX OFFENDER
In order to preserve morale, welfare, and good order and discipline, registered sex offenders will be denied residence in housing aboard this installation.
CANCELATION OF APPLICATION
It is your responsibility to keep your application current. If you cannot be reached, your application will be canceled. Please notify Military Housing if there are any changes in the information provided on your application
Service Members have options when it comes to choosing where to call home at their current or future duty station. You may choose to live on the installation, rent a property in the local area, or may decide to buy a home.
For off-station rental properties, please visit www.homes.mil for available properties located within 50 miles of MCAS Cherry Point. In the Local Resources section below, please view the Apartment Guide and list of Property Management Companies for the area. The Military Housing office also offers assistance with reviewing and understanding your lease and advocate on your behalf for housing related issues with off-base property management companies.
For guidance on buying or selling a property, find a realtor who understands your specific needs and has the knowledge and skills for working with veterans and active-duty military buyers and sellers.
If deciding whether to use a realtor or handle the homebuying yourself, be familiar with the pros and cons by reviewing Buying a Home Yourself vs Using a Realtor | Military OneSource.
OFF STATION REFERRAL ASSISTANCE
Main Office:
(252) 466-5252 DSN 582-5252
(252) 466-3602 DSN 582-3602
Local Resources
Apartment Guide
Local Property Management Companies
homes.mil Resources
What is HOMES.mil?
- A simple, easy, and effective property rental listing website used by all Branches of Service around the world.
- Provides Service Members available rental listings near U.S. Military Installations.
- A comprehensive web-based system to help Property Managers manage their rental listing inventory.
Whether you have one or many rental properties, HOMES.mil is your resource to connect with prospective military residents.
The Military Housing Office provides oversight of all rental listings on HOMES.mil. Once your account has been approved and the property has been inspected, you will be able to post your rental listings, free of charge.
Property Manager (PM) Training
- Create a PM Account (Video)
- Add a Property (Video)
- Update a Property (Video)
- Returning PM Information (PDF)
The Military Housing Office (MHO) offers dispute resolution assistance for all Service Members and their dependents during their tenancy in Family Housing communities at MCAS Cherry Point.
Every resident suggestion, concern, or complaint is important. If you are not satisfied with any service, there is a dispute resolution process in place to help get your issue resolved.
Please review the Advocacy Information Packet for a complete overview of the Dispute Resolution Process. The first step in the Dispute Resolution Process is to inform your Hunt Military Communities (HMC) Community Manager about your issue. All Community Manager contact information is listed below:
Grant’s Landing and Lawson Village Community Center:
494 Wilson Drive
Havelock, NC 28532
Telephone: (252) 501-2511, Option #2
Nugent Cove, Binder Oaks, and Slocum Village Community Center:
102 Bern Street
Havelock, NC 28532
Nugent Cove & Binder Oaks Telephone: (252) 501-2511, Option #2
Slocum Village Telephone: (252) 501-2511, Option #2
If your issue is not resolved or you are not satisfied, the second step would be to contact AMCC’s Director of Operations at (252) 463-8431.
If you have tried resolving your issue with HMC and you are not satisfied with the outcome, the third step is to request further assistance from our Customer Advocacy branch by filling out the Advocacy Resident Packet and emailing the packet to: CHPT.FAC.HOUSING.SMB@usmc.mil.
Once your request form has been received, an MHO Customer Advocate will contact you at the information provided in the Advocacy Resident Packet to offer assistance.
If your issue cannot be resolved through the Dispute Resolution Process with the assistance of an MHO Customer Advocate, you may request to pursue resolution via the Formal Dispute Resolution Process Form and email the form to: CHPT.FAC.HOUSING.SMB@usmc.mil. The MHO Customer Advocate can provide assistance and answer any questions you may have about the Dispute Resolution Process.
For any questions, please contact
The Military Housing Office
(252) 466-2732
CHPT.FAC.HOUSING.SMB@usmc.mil
We look forward to serving you and your family.
FREQUENTLY ASKED QUESTIONS
I. GENERAL QUESTIONS
Q: IF I SEND AN ADVANCE APPLICATION, AM I AUTOMATICALLY ON THE WAITING LIST?
A: No, once your application and all required documentation is received, we can refer your packet to our PPV 30 days prior to your EDD. Up until this point your application is kept “inactive”.
Q: WHERE MAY I READ HOUSING RULES AND REGULATIONS?
A: You may go to https://www.cherrypointfamilyhousing.com/, click on “Current Resident” for Cherry Point, choose “Resident Resources” and click on “Documents and Forms”.
Q: WHERE MAY I FIND INFORMATION ON RENTERS INSURANCE?
A: You may read the Tenant Guide to Renters Insurance. It provides information on coverage and costs.
Q: WHO DO I CONTACT TO REQUEST THAT A MILITARY HOUSING OFFICE REPRENSATIVE BE PRESENT AT MY UPCOMING HOUSING INSPECTION?
A: Once your housing inspection has been scheduled, please contact the Military Housing Office at (252) 466-2732 or (252) 466-4794. You may also send your request to chpt.fac.housing.smb@usmc.mil.
Q: WHERE CAN I LOCATE THE OFF-LIMITS ESTABLISHMENTS LIST FOR MARINE CORPS AIR STATION CHERRY POINT?
A: You may review the Air Station Bulletin 1620 for establishments that have been declared off-limits to Armed Forces personnel by the Commanding Officer of MCAS Cherry Point and the Commanding General of MCI East.
Q: HOW CAN I BE MORE INVOLVED FOR POSITIVE CHANGE IN MY COMMUNITY?
A: You can join the Resident Advisory Board (RAB). The RAB was created so that residents can engage and make a difference in their community. RAB members are the voices for their communities and have the opportunity to work with the MHO, Hunt Military Communities (HMC), Command Staff and representatives from on and off-station. Meetings are held monthly at an Hunt Military Communities (HMC) community center. To join the RAB or if you have questions, please contact Hunt Military Communities at (252) 501-2511, and select option #2.
II. PUBLIC PRIVATE VENTURE QUESTIONS
Q: WHY PPV IN THE FIRST PLACE?
A: The shrinking housing budget, coupled with aging units and maintenance backlog, made it difficult for the Navy/Marine Corps to provide quality housing to service members. The public private partnership makes it possible for the Navy/Marine Corps to renovate and construct military housing quickly and economically.
Q: WHO IS GOING TO OVERSEE THE PARTNER?
A: Oversight of the partner will occur on several levels, including Headquarters, Marine Corps, Naval Facilities Engineering Command, and daily interaction with MCAS Cherry Point Military Housing Office staff.
Q: WHAT RECOURSE WILL MILITARY OCCUPYING PPV HOUSING HAVE IF THE PROPERTY MANAGER DOES NOT RESPOND TO SERVICE NEEDS?
A: Personnel at the Military Housing Office will continue to be available to occupants of PPV housing. Annual resident surveys will be conducted with results submitted to the Base.
Q: WHO WILL ENFORCE THE RULES UNDER PPV?
A: Both PPV Partners and Government Staff will enforce all rules and regulations.
III. LEASE QUESTIONS
Q: WHY DO I HAVE TO SIGN A LEASE?
A: The PPV is private housing and a lease is required as is the case when renting in the private sector. Every resident will sign a lease.
Q: MY SPOUSE IS CURRENTLY DEPLOYED. WHAT KIND OF POWER OF ATTORNEY DO I NEED TO SIGN THE LEASE?
A: You may use a PPV specific POA that can be found here: https://www.mcieast.marines.mil/Staff-Offices/Regional-Legal-Services-East/Legal-Services-Support-Team-Camp-Lejeune/Legal-Assistance/Base-Public-Private-Venture-Housing/
Q: IS IT NECESSARY TO RENEW A LEASE AFTER THE INITIAL LEASE TERM IS MET?
A: If written notice to vacate is not given at the end of the original lease, it becomes automatically renewed on a month-to-month basis.
IV. BAH / PAYROLL / DEPOSIT QUESTIONS
Q: WHO WILL RESOLVE PAY ISSUES?
A: The Military Housing Office, along with the service member's command, will assume responsibility to resolve pay account problems. Immediately notify the Military Housing Office if you have a pay problem related to your Basic Allowance for Housing (BAH).
Q: WILL I BE PAYING A DIFFERENT AMOUNT FOR THE SAME SIZE HOUSE THAN A NEIGHBOR WHO IS A DIFFERENT PAY GRADE/RATE?
A: Yes. Rental charges are based upon the service member’s BAH, regardless of the size or style of home.
Q: IF BOTH SPOUSES ARE SERVICE MEMBERS, DO THEY BOTH "FORFEIT" THEIR BAH IN PPV HOUSING?
A: No, PPV takes the higher of the two service member's BAH with dependent rate.
Q: WHAT WILL BE MY RESPONSIBILITY IN PAYING THE RENT?
A: Presently, BAH is forfeited when assigned to housing units. Increases to BAH are automatic for Marines. Service members of the other branches of the armed forces must inform the privatized partner of an increase of BAH due to regular pay raise or promotion. The lease is written to automatically adjust for increases in BAH without issuance of a new lease.
Q: WILL THERE BE INCREASES IN THE RENT?
A: Rent will be based upon the BAH rate. As the BAH rate adjusts, the rent will also adjust. Adjustments in BAH rates usually occur once a year in January.
Q: WHY ARE SOME BAH RATES INCREASING AND HOW CAN I FIND OUT WHICH LOCATIONS ARE AFFECTED?
A: You may read the BAH Q&A 2022 guide. It provides information on why some BAH rates are increasing, which locations will be impacted along with the effective dates, and provides information on other general questions that you may have in regard to the BAH increase.
V. ASSIGNMENT / REFERRAL / VACATING QUESTIONS
Q: IF WE GET IMMEDIATE ORDERS, CAN WE MOVE OUT WITHOUT 30 DAYS NOTICE?
A: Yes. The standard military clause permits early exit without penalty. Please see your Community Manager immediately upon notification of short-notice PCS orders.
Q: IF I AM IN A LEASE, CAN I APPLY FOR HOUSING?
A: Yes. You may apply for housing and then request your application be placed inactive for the period of the lease.
Q: WHAT IS THE INACTIVE WAITING LIST?
A: If you will not be able to accept quarters for a certain period of time, you may want to place your application inactive. This means your name will be removed from the active waiting list and held in a separate file until the end of the period you specified. This will not change your control date.
Q: WHAT IS THE RANK STRUCTURE OF PPV UNITS?
A: Areas are designated for Enlisted (E1-E5), Staff NCOs (E6-E9), and Officers.
VI. MOVING QUESTIONS
Q: CAN I MOVE TO A LARGER HOME IF MY FAMILY INCREASES IN SIZE?
A: Residents that currently occupy housing must meet criteria to relocate to larger housing units. Children that are the same sex may share a room until the oldest is 10 years of age. Children of opposite sex may share a room until the oldest is 6 years of age. If you are eligible for relocation, this relocation would be at your own expense.
Q: CAN I MOVE TO A NEW HOME FROM MY OLD HOME?
A: If you are adequately housed based upon your rank and family size, generally you will not be authorized to relocate into a new home until affected by the construction process. Please speak to your Community Manager if you would like to discuss relocation concerns.
VII. FACILITY / AMENITIES / PET QUESTIONS
Q: CAN WE HAVE PETS IN THE HOME?
A: Yes. Standard base provisions for pet ownership apply per ASO 10570.1U
Q: WHAT ARE THE PROHIBITED BREEDS?
A: You may not own any partial or full breed Pit Bull, Rotweiller, Bull Terrier, Staffordshire Terrier or Hybrid Wolf dogs. If you have any question whether your dog would be considered a prohibited breed we highly recommend you contact the base Pet Warden who has more than 15 years breed determination experience for assistance.
Q: DO MY PETS HAVE TO BE MICROCHIPPED BEFORE I APPLY?
A: No, but your pets must be registered with the base vet, microchipped and current on vaccinations within 10 days of occupying military housing.
Q: ARE THERE SPECIAL CONSTRUCTION REQUIREMENTS FOR FAMILY MEMBERS WITH PHYSICAL DISABILITIES?
A: The PPV partner complies with the Americans with Disabilities Act (ADA). A percentage of the new/replacement units will be Handicap Accessible. Please advise the Military Housing Office if you require any accommodations in accordance with the ADA.
Q: CAN WE HAVE DAYCARE IN THE HOME?
A: Yes. Standard base provisions for in-home daycare apply.
VIII. REHAB & MAINTENANCE QUESTIONS
Q: WHO WOULD BE CALLED FOR HOUSING MAINTENANCE UNDER PPV?
A: The property manager of PPV housing will be responding to service calls. HMC residents must call (252) 501-2511 and select option #1 to report a maintenance concern.
Q: IF MAINTENANCE ISN'T SATISFACTORY, WHOM DO WE TELL TO ADDRESS THE ISSUE?
A: To report issues please follow the dispute resolution process (link to PDF) by first notifying the PPV Community Manager. If the issue is not resolved to your satisfaction you would then contact the PPV Property Manager. If the issue remains unresolved you would contact the Military Housing Office to mediate if required.
Q: WHO WOULD BE CALLED FOR PPV RENOVATION ISSUES?
A: The Community Manager of your PPV neighborhood will be the point of contact for issues regarding renovation by housing area.
Q: WHERE CAN I LEARN MORE ABOUT IDENTIFYING MILDEW AND MOLD, RESOURCES AVAILABLE, AND HOW TO REPORT IT THROUGH THE PROPER CHANNELS?
A: This information can be located in the Environmental Guide for Tenants: Understanding Mold in Your Home packet.
CONTACT US
Military Housing Office/Off-Station Referrals
Hours of Operation: 7:30 a.m. - 4 p.m., Monday - Wednesday & Friday
9 a.m. - 4 p.m., Thursdays
Address: Building 496, Madison Drive, MCAS Cherry Point, NC 28533
Email: chpt.fac.housing.smb@usmc.mil
If you would like a Military Housing Office representative to be present for an upcoming housing inspection, please contact our office at (252) 466-2732 or (252) 466-5742. You may also send your request to chpt.fac.housing.smb@usmc.mil
Administrative Support and General Inquiries:
Comm: (252) 466-2732
DSN: 582-2732
Military Housing Assistants - On and Off Station:
Comm: (252) 466-5252
DSN: 582-5252
Comm: (252) 466-3602
DSN: 582-3602
Comm: (252) 466-2071
DSN: 582-2071
All PPV Pay Related Issues:
Comm: (252) 466-5252
DSN: 582-5252
Housing FAX Number: (252) 466-3648
Family Housing Manager
Comm. (252) 466-2107
DSN 582-2107
RESIDENTIAL ENERGY CONSERVATION PROGRAM
NOTE: The Residential Energy Conservation Program is on a temporary hiatus until further notice.
The Department of the Navy (DON) is aggressively pursuing conservation initiatives that will reduce the dependence on foreign oil and other fossil fuels. One of these initiatives attempts to achieve reductions in the amount of utilities consumed in our Navy/Marine Corps Public Private Venture (PPV) housing projects. These projects are of particular interest because the service members residing in them typically consume significantly more utilities than their Marine/Navy and civilian counterparts residing in the local market. The prevailing opinion is that the main reason for this disparity is that residents of PPV housing have paid a flat rate for their utilities (which are included in their Basic Allowance for Housing (BAH)), regardless of the amount they consume. This flat rate system provides no financial incentive to conserve.
To address this problem and promote conservation, the Resident Energy Conservation Program (RECP) is being adopted. The program transfers some responsibility for utilities costs from the PPV partnership to the residents consuming the utilities. It accomplishes this objective by charging the residents for usage above the levels deemed to be normal for their geographic location and housing type and by rewarding residents for conserving utilities by issuing rebates to them when their utilities consumption is below certain target levels. Since the resident's BAH is intended to cover rent and "normal" utilities, the resident is only obligated to make out-of-pocket payments when actual usage exceeds the amount determined to be the "norm."
CG, MCIEAST Letter to Public Private (PPV) Residents
Townhall Meeting Presentation
http://savewaternc.org/ (Save Water NC)
For questions, please call the Military Housing Office at (252) 466-2732
Cherry Point military Housing Resident Advisory Board (RAB)
Are you interested in being an active part of the decision-making process for your community? Join Cherry Point's Resident Advisory Board to have the opportunity to work together with the Hunt Military Communities (HMC) to improve the condition of your community and homes for all current and future residents. As a RAB member, you can serve as the voice for your community and truly make a difference for all.
Meetings are held monthly at an HMC Community Center.
To learn how to get started, please contact:
Kathleen Chapman
Community Director
Hunt Military Communities (HMC)
(252) 501-2511, Select Option #2