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Marine Corps Air Station Cherry Point

 

Marine Corps Air Station Cherry Point

Cherry Point, North Carolina
 Rapids Online Appointment Scheduler

Follow this link https://rapids-appointments.dmdc.osd.mil to schedule your appointment. This includes Active Duty, Civil Service, Contractors, MCCS employees, Retirees and dependents.

If you have any questions please give our office a call at 252-466-3330/7390/3243 and we will be glad to assist you.

 

 List of acceptable forms of ID:

IMPORTANT NOTE:  All documents presented to the DEERS office must be the original or certified copies issued from the appropriate agency. We must be able to see and feel a raised seal on the documents including birth and marriage certificates. WE CANNOT ACCEPT PHOTO COPIES OR NOTARIZED COPIES.

 

 Obtaining a new ID card:

Customers must also present TWO (2) valid forms of ID, one of which must be an unexpired photo ID.

Anyone in need of obtaining a new ID card must have his or her current ID card (or a lost / stolen ID statement from his or her supervisor or S-1) and a second form of ID. 

Marines who have recently been promoted must wait until MCTFS has posted the promotion before a new CAC can be issued.  This is usually by the 10th day of the promotion month. 

Marines who have recently reenlisted must have his or her ORIGINAL contract. 

Dependent ID cards WILL NOT be issued unless the Military Member is present, a valid Power of Attorney is presented or the sponsor has already signed a DD Form 1172 (which must be sign for each new dependent ID card). Dependents 18 and over are required to present secondary forms of ID. 

To prevent conflicts with benefits the Inactive Reserve (IRR) and Transition Assistance for Military Personnel (TAMP) ID cards will not be issued until 7 days after discharge.

 

 Disabled American Veteran (DAV)
The Military member must be rated at 100% disable or 100% unemployable. The documents that are required are the Certificate Letter which must be printed from EBenefits, DD 214 and two valid forms of Identification. Contact the DEERS Office for a list of required documents and with any questions. Calling the DEERS Office before coming in may save time and prevent confusion. Also, like any other service provided, all documents MUST BE THE ORIGINAL OR CERTIFIED COPIES ISSUED FROM THE APPROPRIATE AGENCY.

 

 Adding a new dependent to a record:

Anyone other than the sponsor wishing to add a dependent to a record must have a valid Power of Attorney. Please follow the link below for more information on adding a new dependent. Calling the DEERS Office may save time and prevent confusion. Also, like any other service provided, all documents MUST BE THE ORIGINAL OR CERTIFIED COPIES ISSUED FROM THE APPROPRIATE AGENCY.

 Adding a new dependent to a record info sheet

 

 Lost or stolen ID cards::

Per Air Station Order 5512.9C, Marines and civilian employees must obtain a lost/stolen ID statement from his or her supervisor or S-1. Dependents will complete a local lost ID statement in the DEERS Office AND a DD Form 1172 must be signed.

TWO (2) VAILD FORMS OF ID, ONE OF WHICH MUST BE AN UNEXPIRED PHOTO ID, are required to obtain the new ID along with the lost ID statement.

 

  Computer Access Information:

The DEERS Office is responsible for loading certificates onto the CAC and unlocking CACs only. If the card holder has not completed a SAAR form (available at the station G-6 or squadron S-6), or does not have a government email account, please complete that process before coming the DEERS Office.  Error messages which require a user contact system administrator must call their S6/G6/or IT Office.

 

  Deployment Information:

Marines who are deploying with ID cards about to expire must meet the following criteria in order to obtain a new ID: A letter from the command in lieu of orders stating the Marine is deploying and the period of the deployment, the Marines current ID card or lost ID statement, and a second form of ID.

Dependent ID cards that will expire while the sponsor is on deployment must have a valid power of attorney or a copy of the deployment letter from the sponsors command, the current ID card or lost ID statement, and a second form of ID.

Civilian employees and contractors who are deploying and wish to obtain a Geneva Conventions Card MUST OBTAIN THE PROPER DOCUMENTATION IN ORDER TO RECEIVE THE NEW CARD

 

 DEERS/RAPIDS (ID Card Center)

Located in Building #298 between DMO & IPAC

Hours of operation: Monday - Friday
0730 (7:30 a.m.) -1600 (4 p.m.)

Holiday hours will be posted.

 

 Power of Attorney Guidelines

A power of attorney (POA) is required to complete any action in the DEERS record on behalf of the sponsor. The POA must be strictly General with no specificity, or a Special POA listing the authority to make changes in the DEERS record.