| Hurricane Damage Information |
As MCAS Cherry Point recovers from the effects of Hurricane Irene, it is important that personnel who experienced damages or losses know how to find assistance. Below is a list of contact numbers and information for reporting damage and filing claims for reimbursement, repairs or replacements.
In cases where damage is severe, it's vital to document it appropriately. The Joint Law Center recommends that people photograph the damage to their property as preparation to file a claim.
Housing Claims
All residents in Atlantic Marine Corps Communities (AMCC) housing are provided a $20,000 personal property/renter's policy, paid for thru their basic housing allowance. To submit maintenance requests or claims via AMCC, visit their website at http://www.atlanticmcc.com. For maintenance, click the "Maintenance Request" tab. For claims, click "Current Residents" on the AMCC Homepage, then click on "Forms & Downloads" in the left index. Scroll down to "Renter's Insurance Brochure" and click on the link to open the brochure. This brochure contains information on what can be claimed, how to file a claim, and contact phone numbers. For AMCC Management questions, call 1-866-509-2424. For AMCC Maintenance questions, call 1-877-509-2424.
Personal Claims
Any insurance claim that is denied, in part or in whole, may then be submitted to the Joint Law Center under the Personnel Claims Act. The Personnel Claims Act is designed to cover all military base residents and DOD employees whose personal property was damaged on station (if not otherwise covered by a personal insurance policy). It must be submitted through the Joint Law Center claims office. For additional information, contact the claims section of JLC at 466-4448/4333. For legal assistance, call 466-6588/6671/6841/6500.
All claims must be submitted to a claims office within two years from the date of incident when personal property was damaged or lost. The following documents are needed to file a claim: DD form 1842, DD form 1844, direct deposit form (FMS form 2231), certification of non-availability of private insurance, food safety listing (if applicable), electrical/electronic repair form (if applicable), and computer repair form (if applicable). Civilian employees filing a claim must include a copy of their work identification card with photo.
Navy-Marine Corps Relief
Additionally, the Navy-Marine Corps Relief Society can provide assistance on a case-by-case basis. Normal hours of operation are Monday through Friday, 8 a.m. to 4 p.m. They will be closed for Labor Day weekend Friday at noon and all day Monday. For more information, call 466-2031.
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Future Storms
As hurricane season continues, it is important that Cherry Point personnel and family members learn from Hurricane Irene and plan for future storms. Following are some tips provided by the Joint Law Center:
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Be aware of and account for what insurance you have or don't have on all property prior to a storm.
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Important documents such as birth certificates, passports, insurance policies, vehicle titles, etc. should be safeguarded. Ensure they are in a waterproof container. If an evacuation takes place, take these documents with you.
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Take the time to document all property, especially valuable assets. Make note of when and where the property was purchased and how much was paid. This can save a great deal of time and hassle if damage occurs.
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When buying perishable food before a hurricane hits, save the receipt. If the food spoils due to power outage, station residents may be able to seek reimbursement through the Personnel Claims Act. If you have to dispose of food after a storm, document what you throw out to make filing a claim easier.
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Money used to purchase supplies, such as generators or plywood to board up windows, will not be reimbursed by the government.
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If you evacuate without being ordered to do so, you are responsible for your own expenses. In the case of a mandatory evacuation in which residents go to a shelter, basic necessities will be provided.
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For pets that cannot be accommodated at a shelter, patrons will be responsible for their own expenses.
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Special cases will be reimbursed, such as family members with special needs that cannot be accommodated at a government provided shelter. If applicable, service members should coordinate with their command and Marine Corps Community Services Exceptional Family Member coordinator.
For more Destructive Weather Info